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Terms of Use

Terms Of Use

Shipping Policy
Most orders are shipped within 3 business days. All orders are shipped via USPS, DHL, FedEx, UPS or comparable carrier. Processing time of your order can vary from 3-14 days depending on product availability, or in some cases up to 4-6 weeks. Orders shipped by ground service average 4-10 business days from date of order to reach its destination. Orders shipped by priority service (Priority Shipping) average 3-7 business days from date of order to reach its destination. Additional charges may apply depending on weight. We will notify you of any additional charges before shipping. When calculating actual ship date, please do not count Saturdays, Sundays or Federal Holidays. DHL will not ship to P.O. Boxes. Please include a complete street address for all orders. If ordering internationally, any taxes, customs, or related fees will be your responsibility at the time of receipt.  

Billing Policy
We accept Visa, MasterCard, Discover, and American Express. All online orders are processed through 128 bit SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in US Dollars. 

Return Policy
All orders are nonrefundable. Damaged or defective product may be exchanged for a replacement.  

Account policy
Higher Calling Network Association reserves the right to de-activate or remove any user accounts provided at www.hcnanpo.org without a notice if user has provided wrong information, has violated common Internet policies or if the account has been inactive for more than 60 days.

Download License
Downloads are solely for personal, noncommercial use. Copies of download can only be stored on computers or devices owned by the person or entity who purchased the download. Additional licenses of downloads can be purchases from www.hchanpo.org.

Contacting Us
If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at 1-888-239-9661 during office hours (9am - 5pm EST). Our mailing address is:


Higher Calling Network Association

P. O. Box 3541

Highland Park, MI 48203 USA  

Higher Calling Network Association

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